Assisting Hands Home Care® grew out of a desire to provide seniors, and others needing non-medical assistance at home, with the option that most people prefer – to remain independent, safe and comfortable in their own homes. Assisting Hands® is a home care franchise company that emphasizes exceptional customer service and highly personalized in-home care to meet the needs of our clients.
The founder of Assisting Hands Home Care® is Dr. Gail Silverstein, who has more than 25 years of experience coordinating and leading health care programs in both the public and private sector. It was Gail’s understanding of the health care industry, along with the personal experience of trying to find assistance for her father at home, that led her to realize there was a serious gap in services. Out of this need, Assisting Hands® was launched – to provide a better alternative for the elderly, disabled and others needing a little extra support and assistance to stay home!
OUR CORE PURPOSE
To provide exceptional home care that enriches the lives of our clients and provides peace of mind for their families.
OUR MISSION STATEMENT
To offer our clients personalized non-medical support services in their homes, assisting the elderly, disabled and others needing assistance to maintain quality of life. Our services support the individual’s choices and preferences in order to maintain their dignity and independence. We assist clients in a spirit of concern for their welfare, gaining satisfaction and a sense or pride for the value that we add to their lives.
ABOUT ASSISTING HANDS OF BOCA RATON AND DELRAY
Assisting Hands of Boca Raton and Delray Beach is a private pay, Non Medicare/Medicaid, In Home Health Agency that provides non-medical, personal care and skilled services, including nursing, occupational and speech therapy. The owners, Ricardo Perez and Roxanne de la Vega have more than 25 years of professional experience under their belts in the service industry, marketing, finance and advertising. Assisting Hands Home Care opened in Florida in 2006 and it has been expanding and consistently earning awards as Best of Home Care provider and employer of excellence and with the opening of our Boca Raton and Delray Beach office we expect to continue this trend. Our Administrator and our Director of Nursing have more than 20 years of experience in the medical and skilled nursing services field.
Our company culture and mission is all about customer care, and quality of service. Our commitment to our clients is to hire the best Home Health Aides, CNAs and Nurses in the industry. This is why, our number one priority is not only to give skill competency tests to prospective employees, but also personality tests to make sure they have the correct psychometric attributes to excel in home health care. Furthermore, we employ matchmaking techniques to make sure the caregiver and the client are a good match so they get the best care with not only the proper skills but with the empathy and compassion that everyone deserves when they need assistance in their daily activities.