I meet all your requirements. Will I be selected for training?
We have a rigorous selection process, which includes interviews, specialized psychological assessments, and a caregiver-skills check performed by one of our nurses.
The minimum requirements are a starting point. After we analyze your résumé, we may invite you for an interview.
Before you come to your interview, you will receive an e-mail with a link to a psychological assessment, which you must complete within three days. We use that assessment to understand how you could fit in our organization and also to prepare questions we would like to discuss with you during your initial interview.
After you have filled out the online assessment, you will receive a second e-mail, suggesting possible times for your interview. It is important you arrive at least 45 minutes before the scheduled time in order to fill out a few important forms. The interview only starts after all forms have been filled out.
On the interview day you must bring the originals and photocopies of the documents listed in the next question. If possible, depending on their availability, one of our nurses will assess your technical skills on the same visit to our office.
After the interview, if you are approved, you’ll be invited to a mandatory training and orientation session with one of our nurses and other qualified staff members.
What documents should I take to the interview?
It is very important that you bring originals and photocopies of all the following documents. All documents must be valid.
If any of your documents below has expired, please reschedule your interview after renewing it.
- Social Security card.
- Valid ID (driver’s license or birth certificate) or U.S. Passport.
- PA criminal background check.
- If you have lived in PA for less than two years, you must present a federal background check vetted by the Department of Aging. Call our office to ask how to do it.
- TB screening
- Employee health examination for employment or medical physical assessment. If you don’t have one, please call or e-mail our office to request a form for your doctor
- CPR certificate. We only accept certificates issued by the American Heart Association and the American Red Cross.
- Home-Health Aid and/or Nursing Assistant certificate(s).
- Copy of your updated résumé.
- Originals and copies of your education certificates (high school, college, community or technical colleges, etc).
- For legal aliens: proof that you are authorized to work in the U.S. It can be your green card or your work permit. If you decide to use a work permit, you must bring your passport with a valid visa.
- For nursing students: unless you have a valid CHHA or CNA, you must bring a letter from your school attesting you have completed your clinicals.
How long does your training take?
It depends on your experience level and certifications. We try to group together candidates with similar backgrounds and skill levels. The basic training modules may last from three to six hours.
Usually, all training is completed in one day. In some complex cases, our nurses will provide additional on-site support or will complement your training with special techniques necessary in a case before you start working in it.
I have already worked from one of your competitors that also provides training. Can’t I skip your training?
No. Training and company orientation are mandatory. Some of our competitors also have high-quality training, but each company has its own standards. We prefer to ensure all our employees have been exposed to and understand our values and culture, as well as that they are fully proficient in techniques that will be essential to perform their jobs.
Do you pay for training time?
Yes. We believe in fair treatment, and training is considered work time. So there is no reason a successful candidate shouldn’t be paid to attend our training sessions. By the same token, we expect the candidates’ full commitment and active participation in classes.
All caregivers who complete our training and pass its final test will be paid for training time in their first paycheck.
It is our policy, however, to discontinue the training process for any candidate who demonstrates disrespectful behavior toward the instructors or the other candidates or arrive more than ten minutes late for their confirmed training sessions.
How long after completing my training will I be assigned to a case?
It depends on several factors. In some cases, it can be on the same week; in others, it may take longer. We will match clients’ needs to caregivers’ skill levels, personality and availability among our pool of approved and trained professionals.
We always try to assign our caregivers to clients as quickly as possible after completing their training, as well as to maximize the number of hours they work per week. Our management system ensures that every time a suitable case is brought to our attention, employees with matching experience and skill sets are contacted immediately to check their availability for that specific case.