Nola Campbell, Branch Manager and Oregon Administrator, leads the Fruitland Administrative team with a wealth of experience as a business owner, accounting, bookkeeping, tax preparation, and working with at-risk students in education. Nola, seeing a need for helping the elderly maintain their independence in their homes, joined the Assisting Hands team in 2010, working for the founding owners. She has additional first-hand experience with scheduling, HR, background checks, the Qualified Designee for Oregon background checks. Nola became Branch Manager in 2013, and Oregon Administrator in 2014: helping to write policies and procedures, and the manuals for caregivers and clients. Nola has a heart to have people taken care of, both clients and caregivers. “Always do what’s right by the client.” is a guiding principle to the success Nola has seen in the Fruitland office. Nola and her sweetheart have been married for 37 years, and are blessed with three children and six grandchildren. Together they have a small hobby farm with cattle in SW Idaho.
TERESA RICE, BSN, RN
Teresa Rice, BSN, RN in Idaho and Oregon for the Fruitland office, has over 25 years of experience in various aspects of healthcare. Teresa joined the Fruitland team in early 2019. Teresa is responsible for developing care plans with the Idaho Medicaid clients and providing periodic checks on the Oregon clients. She concurrently works at St. Luke’s Meridian in Women’s Services. Teresa has been married for 30 years, has two children – a son and daughter, a grand-dog and grand-cats.
Guadalupe Ortiz, Client Care Coordinator, has been with the Fruitland administrative team since 2016. She is the scheduling expert for the team, and works with matching the right caregivers with the clients, along with their schedules. Guadalupe also works closely with the client authorizations, making certain everything is in order. Guadalupe is a great asset as well when it comes to working with bilingual clients and caregivers, including signing up new clients as needed. Guadalupe loves to work in her yard with her flowers and gardening, and uses it to relieve stress. The office benefits from Guadalupe’s green thumb with multiple live plants and flowers greeting everyone who comes in for a visit.
LORI A. BOYCE
Lori A. Boyce, Client Services Coordinator, has been with the Fruitland team since 2018. Lori brings 25 years of caregiver experience, and began as a caregiver, utilizing her CNA training at TVCC. Lori’s love of helping others, meeting new people, and caring for others makes her a great fit for working with both clients and caregivers alike. She makes everyone feel welcome. Lori was born and raised in Idaho, attended BSU, ran a food pantry and feed site for 12 years while partnering with the Idaho Food Bank, loves the outdoors and her two daughters and four granddaughters.
Brandi Jones, Client Service Coordinator, recently joined our team in May 2020. Brandi has been in healthcare since 2000. She has worked as a CNA, EMT-B, CMA, X-ray Tech, Phlebotomist and Home Health Aid for a total of 20 years of experience in healthcare. Brandi has worked with adults who have mental and physical disabilities, brain injuries and homelessness. Brandi loves being in the mountains where she can bow hunt and get dirty. She has 6 dogs who are her babies, 5 outdoor cats to chase the mice away, chickens for eggs, turkeys for thanksgiving dinner, more chickens to help eat the bugs around the property and a barn dog who protects their outdoor creatures.