Katie does an outstanding job here at our home for Jennifer in Ontario.I have managed group homes before, and it is difficult to find quality workers. I found companies who went through the motions, took the money, but ultimately were not taking care of their clients. As a manager, I found taking care of my employees, keeping my word to them, valuing them, and treating them like they are valuable (which they are!) is the key to good quality lives for those who depend on them. By doing this I soon had the top programs out of all the states we were in (19 states) by simply taking care of my employees, retaining good ones, and hiring good ones.
She does her best, she’s good companionship to my wife through the rigors of in-home care.
It is challenging having people who work in my home for decades* now, my home is always someone else’s job or even a business, when I get up I have to be dressed, there’s not much privacy or personal life. But Katie works well with the children, she has a good sense of humor, she works hard, she’s on time, she’s diligent, she does not require a ton of instruction, she is intuitive, she is also social and interacts well with others, she smiles and laughs a lot which is so important in the lives of those whose lives are being taken from them by progressive disabilities.
Please take care of your workers like Katie, because she takes care of us – I am a therapist for violent convicted offenders, and how our home runs impacts how hundreds of lives are impacted in the department of justice among my clients’ families and even victims. Having the lowest-paid denominator or lowest-common denominator may be good on paper, but it doesn’t work well for the business – yours or mine – but we really need* good people, and Katie is that for you, and she is for us – we don’t want bodies to just fill shifts, so thank you for providing her to us.
We are grateful she is here, and I wanted to put in that she is worth what it takes to keep her because she’s very good at what she does.
Respectfully,
Matt