Allison Hadlock, Lead Caregiver
You may wonder, what exactly IS a lead caregiver. A lead caregiver is a caregiver who paves the way for her other team members. Allison sets the bar high for her teammates by providing excellent care to families and supporting the administrative team whenever possible. She is our voice from the field to help improve senior care services for both families and caregivers.
Lead Caregiver Responsibilities
Our lead caregiver is all around town, in the office, with regular clients, or filling in when needed. She fulfills a myriad of duties, depending on the day!
Allison writes blogs, maintains caregiver files, assists with miscellaneous administrative support, runs errands, does promotional crafts, and of course, plans parties for our team and our community!
Allison says she enjoys having a variety of projects and duties because it keeps her fresh and ready for different duties on different days.
As a native of Florida, we always say that Allison brings the sunshine to Assisting Hands (you’ll know what we mean if you’ve met her). She went to college for Creative Writing and I have many creative extracurriculars including writing poetry and singing in a choir! That is one of the things about Allison that makes her a great team member. She brings her creativity to the office and we believe maintaining balance outside of Assisting Hands allows her to bring her best self to work every day. We all strive to bring that ray of sunshine to our clients’ homes when we provide elderly care services.
Allison’s passion for home care came from an experience caring for her grandmother when she was diagnosed with dementia.
In her own words, Allison tells us why she likes home care and what she hopes to contribute to Assisting Hands:
I know from personal experience how it feels to need a helping hand when you are taking care of the loved ones who used to take care of you. I feel it is a lovely and important duty to take care of our parents and grandparents.
I hope my attitude and creativity can help this dynamic and oh-so-personal business of caring flourish! I believe Assisting Hands has a truly genuine core purpose thanks to Daniellah. I hope I can add some care and also some fun!
Become a Caregiver like Alison
As Alison is our lead caregiver and sets the bar high, we are looking for caregivers with positive energy and who are friendly to form strong bonds with our amazing clients. If you are interested in becoming a caregiver, please visit our caregiver jobs page or give us a call at (847) 728-8519.
Case Coordinator: Melinda Lopez
We are so fortunate to have Melinda on board as she brings a wealth of experience and enthusiasm for home care to our office. Melinda has been a case coordinator for over 10 years. When we see her work in the day-to-day, it’s clear she really enjoys her job and has a passion for helping others.
A case coordinator schedules and manages the flow of patient care, ensuring that quality service is provided, and patient satisfaction met. She works hard to make sure she knows each and every caregiver so she can match their abilities and availabilities to the right client’s needs. You’ll find Melinda spending most of her day on the phone with caregivers and clients, meeting with caregivers in the office, or chatting with the owner about how to best serve our families.
According to Melinda, a good coordinator is able to put herself in a patient or family member’s shoes so you can understand their feelings and anticipate their needs. You can also understand their struggles when it comes to delivering high-quality senior care.
Every day, you carry out complex, interrelated tasks. Having the necessary training, background, and experience is crucial. What Melinda says is true! A coordinator in home care is a very challenging yet rewarding job. She tries to find balance among many people’s needs that are constantly changing. There is truly an art to her process that results in the coordination looking seamless to caregivers and clients.
We asked Melinda what she likes best about elderly care. Here is what she has to say, in her own words:
I like home care because it allows you to truly make a difference in the lives of clients and their families. Home health professionals enjoy the personal relationships they build and the sense of accomplishment that comes with knowing they are enhancing an individual’s quality of life.
I will bring my visioning ability to Assisting Hands Home Care. I am experienced in many areas related to this company’s current goals, including expanding and providing great Customer Service.
Assisting Hands Home Care is always available in Arlington Heights, Mount Prospect, Wheeling, Prospect Heights, and parts of Des Plaines to help seniors and adults with disabilities live independently in their homes.
For more information about Assisting Hands Home Care or for a free consultation, contact Assisting Hands Home Care at (847) 462-4402.