Hiring a home care agency can be nerve-wracking and often comes at an unexpected time. The entire Assisting Hands Home Care team is here to help you and answer any questions you may have. We have all used home care at some point for ourselves or our loved ones, so we can provide you with real answers to your questions.
Here are the steps that we take after your initial contact with our office:
- Initial Assessment
Our director of nursing and owner will visit each client at their place of residence to evaluate condition, listen to concerns, discuss options and begin to develop a Plan of Care.
- Benefit Determination
We help identify any programs, community resources, or benefits that might be available for our clients such as Medicare/Medicaid Services, private health insurance, long-term care insurance, VA Aid and Attendance program.
- Plan of Care
We incorporate all physicians’ orders and recommendations from case managers, social workers, healthcare providers and the initial assessment performed by our director of nursing, to develop a comprehensive Plan of Care. This care plan will describe all the services required, the proposed frequency, cost of each service, potential equipment and supplies needed, and possible payment sources.
- This process could start before the client is discharged from the hospital, rehab, or another healthcare facility.
- We will work with the attending physician, discharge planner, family and client to determine the proper Plan of Care and agree on the specific goals to maximize the healing process.
We also assist in coordinating and referring other services or items needed such as:
- Durable Medical Equipment
- Home Modifications
- Medical Alert System
- Community-Based Programs
- Transportation Services
- Coordinating Doctor’s Appointments
Next: Learn about the activities of daily living and personal care services.
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