24 Hour Home Care

24 Hour Home Care

24 Hour Home Care involves round the clock service for clients. Home Care Agencies charge an hourly rate for this service. Caregiver staffing for 24 hour Home care usually involves multiple caregivers working in shifts based on the client’s needs, preferences and overtime pay implications. There can be breaks for the caregiver depending on the client needs and the plan of care requirements. However, the caregivers do not typically reside at the client’s home.

Your Individualized Plan of Care:

Every client receives an individualized Plan of Care. It’s our way to ensure you receive the service you need and everyone is prepared for the care that needs to be delivered.

• Step 1: Certified Nurse Assessment: Our Certified Nurse and Care Coordinator visits each client and/or family member at their place of residence to evaluate condition, discuss options, and develop a Plan of Care.
• Step 2: Homecare Assistance Benefit Determination: We help identify any programs, community resources, or benefits that might be available for our clients such as: Medicare/Medicaid Services, Private Health Insurance, Long Term Care Insurance, VA pensions and others.
• Step 3: Plan of Care: We incorporate all the orders and recommendations from your physicians, case managers, healthcare providers and our own initial assessment in order to develop an effective Plan of Care. This plan will describe all the services required, the proposed frequency, cost of each service, potential equipment and supplies needed and the possible payment sources.
• Step 4: Caregiver Matching and Assignment: Every time a new caregiver is assigned to a client, he or she receives a copy of the plan of care and discusses it with a nurse or case manager. In some complex or delicate cases (such as advanced dementia, severe mobility impairments, autism or post-surgical care), the caregivers undergo complementary training provided by our nurses, which refreshes important case-specific techniques or care aspects that must be observed.
• Step 5: Ongoing Management and Check-Ins: Plans of care are continuously updated, as a consequence of supervisory visits, experience accumulated on the case by our caregivers, and interactions with the client, healthcare professionals or family members. Every update is shared with all caregivers assigned to a client, and case managers follow up with individual aides to ensure adherence to the updates.

About our Caregivers

• Assisting Hands is a Licensed Health Care Services Firm  (AHCA LIC 299 994 061)
• Caregivers are trained and then certified
• Caregivers must meet the following criteria
  • Possess a current Home Health Aide Certificate
  • Pass a Background Check
  • Pass a Drug Test
  • Pass a DMV Check (for Caregivers that will be transporting clients)
  • Pass a Doctor physical
  • Show proof of immunity to measles, mumps and rubella
  • Show proof of a negative TB test or produce a chest x-ray
  • Complete Assisting Hands training and pass our testing process
  • Pass a job history verification
  • Pass a reference screening process
  • Pass our interview process
  • Pass Skills testing and approval by one of our Nurses
• Caregivers that meet our criteria will be Insured and Bonded
  • General Liability Insurance
  • Professional Liability Insurance
  • Workman’s Compensation Insurance
  • Unemployment Insurance
  • Crime/Theft Insurance
• Caregivers will also have Social Security & Federal Taxes deducted from their paychecks
• Caregivers will receive supervision by one of our Nurses
• Assisting Hands can arrange for back up coverage in the event that a Caregiver is unavailable for a scheduled appointment with a Client