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Meet the Team Behind Compassionate Home Care in Tampa Bay Area

Assisting Hands Home Tampa Bay Help Families Navigate Home Care with Confidence

Meet the people behind Assisting Hands® Home Care Tampa Bay. Our local leadership, care coordination, administrative, and caregiving teams work together to support families with compassion, communication, and personalized care.

Meet Our Leadership Team Schedule a Free Consultation
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Your Trusted Local Home Care Team

Locally managed—not a national call center

Healthcare, operations, and senior care expertise

Dedicated team serving Tampa Bay families

Personalized guidance from the first phone call onward

Collaborative approach between office staff, nurses, caregivers, and families

A Team Built Around Our Community

10+ Years Serving Tampa Bay

100+ Professional Caregivers Coordinated

Thousands of Client Care Visits Managed

Multilingual Team

Local Care Coordinators

Great Care Begins with Extraordinary People

Exceptional home care takes more than one caregiver. It takes leadership, coordination, careful oversight, and people who genuinely care. Our Tampa Bay team works together behind the scenes and in the home to help families receive consistent, personalized support.

Leadership

Alexis Nguyen, MBA

MBA, Owner, Administrator

Alexis Nguyen, MBA, is a seasoned healthcare executive, serial entrepreneur, and technology leader with more than 30 years of experience transforming healthcare organizations, developing innovative solutions, and building high-performing teams. A certified Project Management Professional (PMP), she rose through the ranks of the healthcare industry to become a Senior Executive.

Throughout her career, Alexis has combined strategic vision with a deep commitment to quality, innovation, multiculturalism, and compassionate leadership. Earlier in her career, she managed a team of clinicians responsible for delivering healthcare services to approximately 1.5 million federal employees across 14 states. She spearheaded clinical quality initiatives that helped reduce medical errors and waste while improving healthcare outcomes. She also oversaw $165 million in IT investments for a Fortune 500 healthcare insurer, leading initiatives that generated significant cost savings and enhanced experiences for both customers and healthcare providers.

Today, Alexis brings that experience to entrepreneurship and community-based healthcare. She is the owner of Assisting Hands Gulf Coast (AHGC) Home Care, with offices in Tampa, Sarasota and Venice. AHGC provides in-home older adults, senior and veterans care, helping them age safely, independently, and with dignity in their places of residence. Under Alexis’ leadership, the organization has distinguished itself through innovative care and care-management solutions, a strong caregiver workforce, and a commitment to cultural competence. Her emphasis on multilingual caregivers reflects her belief that effective healthcare should be accessible, respectful, and responsive to the diverse cultures and needs of the communities it serves.

Building on her passion for innovation and emerging technologies, Alexis supports promising startups with high-growth potential, particularly those developing solutions capable of creating meaningful impact across healthcare and beyond.

Alexis’ leadership philosophy is rooted in collaboration, compassion, inclusion, and service. She has developed multi-year strategic plans and helped create and cultivate “Best in Class” cultures within complex organizations. She believes that meaningful leadership extends beyond business results—it is about empowering people, embracing diversity, and creating positive change.

Alexis holds an MBA from Keller Graduate School of Management and a Bachelor of Science in Decision Information Science from the University of Florida. She has served as a Board of Trustee Member for the Florida Council on Aging and as a member of a healthcare advisory board. She is bilingual in English and Vietnamese.

Outside of her professional and entrepreneurial pursuits, Alexis is a world traveler, avid mountain trekker, and enthusiastic explorer of different cultures, culinary experiences, and communities. She enjoys spending time with her family. Above all, Alexis is driven by a desire to spread kindness and compassion and to use her experience, leadership, and resources to help make the world a better place.

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Yohaima Leon

Alternate Administrator

Yohaima Leon is a successful individual whose experience in hospitality has helped her develop her skills across various areas. Her knowledge and insights across numerous aspects of the hospitality industry allow her to handle multiple responsibilities, manage complex situations, communicate effectively with different personalities, and respond to inquiries.

Starting as a Talent Specialist, she soon proved to be a great asset to the company and quickly climbed the ladder. She later moved into the position of Administrator at Assisting Hands. In her current job, she oversees over 100 caregivers and ensures that the needs of thousands of clients are met to the highest standard.

A notable strength of Yohaima is her concern for the care needs of the caregiving employees and clients. She has expressed that she enjoys working with caregiving employees to ensure they have the training and skills needed to customize their services to each client’s specific care needs.

Before her professional accomplishments, Yohaima enjoys her role as a mother to her two sons and has a keen interest in traveling, primarily to and from her Puerto Rican homeland. Her fluency in both English and Spanish remains a valuable asset in building rapport with those she encounters at Assisting Hands Home Care Tampa Bay.

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Eric Chillura

Account Executive, Client Relations

Born and raised in Tampa, Florida, Eric Chillura brings more than 19 years of experience in healthcare, specializing in Durable Medical Equipment (DME). Throughout his career, he has worked closely with physicians and patients, helping ensure they receive the care, equipment, and support they need.

Early in his career, he served as a Paramedic and Firefighter with Tampa Fire Rescue, where he developed a strong commitment to helping others and serving his community. He later earned a Bachelor’s Degree in Public Safety Administration, further strengthening his foundation in leadership, service, and professionalism.

Today, Eric continues to bring that same dedication and compassion to his work and the people he serves. His extensive healthcare experience, combined with his background in emergency services, gives him a unique perspective on patient care, effective communication, and the importance of providing dependable, personalized solutions.

Outside of his professional life, family is at the center of everything he does. He enjoys spending quality time with his wife, their two daughters, and their son, especially traveling and creating lasting memories together. He also values an active, healthy lifestyle through fitness, nutrition, and overall wellness.

Guided by his commitment to service, strong family values, and doing things the right way, Eric is proud to bring his experience, compassion, and dedication to Assisting Hands, helping individuals and families receive the quality care and support they deserve.

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Misty Stewart

RN, Nurse Care Manager

Shauniece Lee

LPN, Nurse Care Manager

Jessica Carrillo

Talent Specialist SR

Jessica Guzman

Talent Specialist

Lisbeth Ortiz

Director of Care Coordination

Maria Gonzalez

Care Coordination Specialist Sr

Samantha Razal

Care Coordination Specialist

Vanna Nguyen

Billing Specialist Sr

Ann Nguyen

Billing Specialist Sr

Certified Nursing Assistant (CNA)/Home Health Aide (HHA)/Licensed Practical Nurse (LPN)

Our team includes hundreds of certified healthcare professionals—including LPNs, CNAs, and HHAs—who are truly passionate about supporting the independence, dignity, and quality of life for local seniors and individuals with disabilities. Together, our culturally diverse staff speaks over 15 languages.

How Our Team Works Together to Deliver Exceptional Care

How We Support Your Family Every Step of the Way

Answers Family Questions

Unit: New Referrals & Care Coordination Unit

Process: From your very first call, our care coordination specialists listen closely to your family’s needs, answer your immediate questions, and guide you through the initial steps of exploring home care options with clarity and empathy.

Coordinates Care Schedules

Unit: Scheduling & Operations Unit

Process: Our team meticulously matches your family with qualified, compatible caregivers and manages scheduling to ensure seamless, reliable coverage tailored to your preferred routines.

Supervises Care Quality

Unit: Assessment & Quality of Care Unit (Administrators & Registered Nurses)

Process: Clinical leadership and RNs conduct initial in-home assessments, craft customized care plans, and perform regular quality checks to ensure care constantly meets high professional and clinical standards.

Supports Caregivers

Unit: Human Resources (HR) & Billing Units

Process: Our Talent Specialists recruit, background-check, and continuously support high-caliber CNAs, HHAs, and LPNs, while our Billing team manages claims and long-term care insurance smoothly behind the scenes.

Helps Seniors Stay Safely At Home

Unit: Assisting Hands Field Caregivers & Local Leadership

Process: Working as a unified team, our office staff, nurses, and field caregivers ensure your loved one remains safe, comfortable, and independent in the familiar surroundings of home.

Speak with Our Local Care Team Today!

CALL NOW (813) 499-2900
Schedule Free Consultation
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assisting hands

Assisting Hands Home Care provides elder care services and senior in home care services for families across the country.

HHA License 299994244 and 299994843

  • Call Us 813-499-2900 | For Jobs (941) 800-3345
  • 2005 Pan Am Circle #120-AH Tampa, FL 33607

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