Doug and Valerie Shaw – Franchise Owners since March 2016
Valerie has over 25 years’ experience in business management, teaching, training, and hands on caregiving. In her youth, she was a CNA for 5 years, caring for individuals who were elderly, and those who were physically or mentally disabled. She has managed non-medical home care in the Phoenix Metro area since 2002. Her passion is to provide the highest quality of care, safety, dignity and well-being to the individuals she serves. Her love of the industry is what makes Valerie such a joy to work with.
Valerie is in charge of marketing, benefits/human resources, and the overall operations of the business.
Doug served in the U.S. Air Force for 22 ½ years as a jet engine mechanic. While serving he also completed his Bachelor’s Degree with a double major in Corporate Training and Development and Aviation Maintenance Technology with a minor in Business Administration. He has been an Air Force Instructor, has over 20 years of supervisory experience and personnel management. Doug is in charge of payroll, accounts payable, billing, accounts receivable, purchasing and budgeting.
Together, Valerie and Doug make a great team as Assisting Hands Franchise Owners.
Annette Blackmon-Director of Finance
Annette began her accounting career as an entry level accountant working for a certified public accounting firm in East Texas. After six years working in all aspects of public accounting with a wide variety of clientele including medical clinics and medical professionals, she returned to college part-time to work on her bachelor’s degree. After taking time off from school to raise her family, she returned to finish her accounting degree graduating from the University of Phoenix in 2006 with honors.
Annette has worked in the various private industries as an accountant over the last thirty years. She has extensive experience in budgeting, forecasting, audit support, accounting staff management, and managerial reporting. She has been in an accounting leadership role for the last fifteen years and has proven herself as a coach, mentor and leader. Not only is Annette an amazing accountant, she has been a close friend of the owners for many years and is treated as part of the family.
Stephanie Kujala – Director of Operations
Crystal Mauldin-Program Director
Crystal has worked in home care with the elderly and individuals with developmental disabilities since 1999. She has been with Assisting Hands since May of 2016. In May of 2020 the Company opened “Assisting Hands Support Services”, a day program for adults with developmental disabilities. Crystal’s experience in this field made her the right choice to run this program. Crystal’s compassion and dedication to the individuals she serves and their families makes her a joy to work with.
Kristen Cunningham-Home Care Supervisor
Kristen has been working in the senior healthcare industry since 1992 in many different capacities of client care. She has been a hands on caregiver, Client services coordinator, trainer, and manager. Currently Kristen manages a diverse case load of 80 to 100 clients and caregivers and ensures that the clients are receiving the highest quality of care and the caregivers have her support and guidance to provide proper care. She is also the Home Care coordinator’s Supervisor and assists them with training, guidance and support. Her commitment, experience and insight in total client care makes her an invaluable member to the Assisting Hands team.
Angie Maya – Home Care Coordinator
Rosa Ramirez – Home Care Coordinator
Kristina Shaw – Compliance Manager
Kristina has has worked in home care since 2014 and has a firm understanding of the home care industry. She started with the company in February 2018 processing the weekly billing and accounts receivable. She was promoted to Compliance Manager in March of 2019. She is responsible for all aspects of caregiver compliance and works closely with Mr. Kinkead to ensure all records are digitally entered and stored. Kristina enjoys spending free time with her family and their big dog “Tank”.
Kenneth Kinkead – Document Specialist
Kenneth has been working with computers and studying game design since 2014. He was also a caregiver for four years caring for his grandfather who had Parkinson’s Disease. He is responsible to digitally store all client and caregiver documents on our encrypted and secure server. He works closely with Ms. Shaw to ensure all data is stored accurately and securely. His computer and technical skills are an asset to the company.
Sonia Abril- Human Resource Administrator
Sonia has worked in all aspects of Human Resources for the past 10 years. She has an associate degree in Interior Design and a bachelor’s degree in Business Management. Sonia’s experience and education give her the skills to manage the company’s recruiting and hiring process along with employee benefits and other HR related issues. In her free time, Sonia enjoys painting and spending time with her family. She is a wonderful mommy to a fur baby named BEBE. She is fluent in English and Spanish and is a delight to work with.
Gregg Jorgenson – Finance Department
Gregg starting work in the accounting field over 30 years ago in Southern California as a billing specialist for Giorgio of Beverly Hills. With some college courses under his belt he moved from the Los Angeles area to expand his expertise working for companies like, Packard Bell/NEC, Office Depot Corporate, and Fender Musical Instruments managing their customer accounts. Gregg is a master of customer analysis, billing, cash management, and customer collections. He handles all the billing and accounts receivable for the company along with various other tasks to assist the team.
Erika Parsel – Finance Department Assistant