Below are further details about the added value of using an agency for your home care needs in the Winnetka, IL area.
Assisting Hands Home Care Staff
Included in your hourly care cost, you have the support of an entire home care team. Our staff is trained, qualified, and works round-the-clock to make sure Assisting Hands caregivers and clients have the support they need. Our staff includes the following positions:
Coordinator: Your coordinator’s job is to find you the perfect match. She takes care of scheduling your caregiver and finding a replacement in case your caregiver needs to take time off. She will gladly relay information about doctor’s appointments, special family requests, and another other scheduling changes.
Case Manager: Your case manager is in charge of supervising the caregiver and creating a care plans that aligns with your family’s needs. She will come to visit for a complementary assessment at least every quarter to observe any changes in condition or client concerns. She trains our caregivers in-office on our Assisting Hands way to quality care!
Billing Specialist: Our billing specialist makes sure you receive your invoices in a timely manner and submits any claims to long-term care insurance or the Veterans Administration. You will have neat paperwork to submit to your accountant or any other who may request invoices and care notes for insurance or tax purposes.
Lead Caregiver: An Assisting Hands lead caregiver takes care of employee appreciation for our team, special events, and feedback from the field to help improve our services and work environment for caregivers. We know that happy caregivers make happy clients.
Local Owner: Assisting Hands Home Care has local owners who take pride in serving their community. Area resident and owner, Daniellah Salario, is actively engaged with the services every day of the week.
Vetting and Training Process
At Assisting Hands Home Care, we work tirelessly to vet candidates who are qualified to care for your loved one. We specialize in sifting through applications, interviewing, and training new employees.
We know just what to look for (and just what to look OUT for). Leave the selection process in the hands of the experts! If we don’t get the match just right, we can happily make the change for you seamlessly. Assisting Hands Home Care covers the cost of all appropriate background checks and fingerprinting for each employee.
The Legal Way to Hire a Home Worker
Assisting Hands Home Care will take care of the legal legwork involved in hiring employees who work in your Winnetka home. We’ll make sure appropriate employment taxes are paid, including staying on top of overtime rules. Assisting Hands holds worker’s compensation insurance should a direct care worker injure herself on the job.
Working with an agency takes all that responsibility off your hands. Please give us a call at 847-737-9991 for further questions about our hiring process.
Remember: The Assisting Hands family can make sure that the coordination is off your plate and in our hands. Think of us as your concierge for home care services.