Nampa, ID February 27, 2020 – Assisting Hands Home Care announced today that it received the distinguished 2020 Best of Home Care Endorsed National Provider Award from Home Care Pulse, the leading firm in quality assurance for home care. The Best of Home Care Endorsed National Provider Award is the highest recognition awarded by Home Care Pulse at the corporate level and is given to franchises or membership networks that have at least 10% of their locations participating in the Home Care Pulse Satisfaction Management Program, with at least 50% of those locations earning Best of Home Care awards.
Assisting Hands announcement also stated that in addition, it won the 2020 Home Care Pulse Endorsed National Provider Award. Home Care Pulse Endorsed National Providers are recognized as the top home care providers in North America. This designation demonstrates a commitment to providing outstanding client and caregiver satisfaction through use of the Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Assisting Hands long-term dedication to excellent care and quality improvement at both an agency level and a corporate level. Over a 12-month period, Assisting Hands locations received high client and caregiver satisfaction ratings across categories including caregiver training, communication, scheduling, client/caregiver compatibility, and other areas. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Assisting Hands executive team set goals to reach the highest level of excellence possible.
“In qualifying for this award, Assisting Hands has set themselves apart,” said Erik Madsen, CEO of Home Care Pulse. “Any Best of Home Care award requires a firm commitment to quality and consistency, but qualifying for Best of Home Care Endorsed National Provider—a companywide designation—guarantees a level of quality across the entire organization. Quality is part of their DNA as a company.”
Both awards highlight the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “It’s thrilling to see the efforts that Assisting Hands is making to provide outstanding care and employment across their locations. Assisting Hands has worked extremely hard to qualify to provide high-quality care and this award allows them to provide proof of quality to potential new clients and caregivers.”
To find out more about Assisting Hands commitment to excellence, please visit www.assistinghands.com or call (208) 442-8588.
CONTACT: Cate Foster, National Marketing Director at 330-635-4605 or at cfoster@assistinghands.com
