
- A home care agency that employs caregivers is bonded, insured and covers their employees under worker’s compensation. Independent (direct hire) caregivers who do not work for an agency do not carry their own liability insurance or worker’s compensation. If an accident or other incident occurs on the job, the employer (the client) would likely be responsible, costing the client hundreds or even thousands of dollars.
- A home care agency will offer to provide a replacement if the caregiver cannot make it to work. If an independent caregiver calls off or doesn’t show up, the client will need a back-up plan since there won’t be an agency involved to send a replacement.
- Independent caregivers cannot be bonded. Bonding provides theft protection for the client.
- If hiring directly, the client is the employer and is therefore responsible for training, disciplinary action and terminating the caregiver if necessary. If using a home care agency, the agency handles these responsibilities.
- If hiring a caregiver directly, the client needs to be able to assess the quality and skill level of the caregiver. This is especially important if the client requires hands-on personal care, has limited mobility, dementia or Alzheimer’s. A quality home care agency trains and tests their caregivers, and can attest to their skill levels.
- By law, the client (employer) is responsible for filing payroll taxes, tax forms, and verifying that the employee can legally work in the U.S.